Shipping & Returns

Soul Seven Store offer FREE WORLDWIDE shipping for all orders.

Most orders will arrive between 5 and 25 days worldwide. We source our jewelry inventory from Portugal only.

For detailed information on our Estimated Delivery Time per country, please consult our Frequently Asked Questions page.

Once your order is shipped out, you'll receive a shipping notification email from Soul Seven Store. Please allow 5 to 25 days for most orders to ensure proper quality assurance for creation, packaging, and shipment. In most cases, you will receive your item(s) earlier than expected depending on the destination. Your patience is truly appreciated. Feel free to contact us at info@soulsevenstore.com with any questions regarding your order, we are always more than happy to support you with any questions you may have.

If you ordered several items, you may receive them in separate packages.

We guarantee the delivery of our parcels. If you do not receive your parcel within 60 days of purchase we will process a full refund or reship the item to you free of charge

Note that it happens very rarely but it is your responsibility to pay for your country custom duties if required. 

Customer Service Excellence
Worldwide Shipping
Vegan, Eco-Friendly
30-Day Money-Back Guarantee